Mediktor acquires Sensely and consolidates its position as a leader in AI healthcare solutions

BHH member Mediktor, the leading digital healthcare company, has announced the acquisition of Sensely, a San Francisco-based, digital healthcare provider that pioneered an empathy-driven conversation platform to support hospital systems and insurance services with world-class member engagement. This consolidation of two world-leading artificial intelligence-driven solutions providers marks a major medical technology milestone, extending Mediktor’s global presence to more than 35 countries and expanding its footprint in the United States.

The merger creates one of the largest global AI-based solutions providers in the healthcare ecosystem. The new organization will be driven by an enriched conversational healthcare platform to help increase efficiencies and reduce costs using its complementary technologies, including the company’s AI medical assistant. According to a recent survey of insurance customers, 54% of patients who used it were satisfied with the medical guidance it provided and did not need additional services or follow-up from a physician.

“This acquisition is a transformational step for Mediktor and reinforces our commitment to digital health innovation. By joining forces with Sensely, we are poised to offer a leading top-notch AI solution to multiple businesses, ultimately improving millions of people's access to healthcare," states Cristian Pascual, Chief Executive Officer of Mediktor.

As a result of the integration, Mediktor will acquire educational healthcare content from Mayo Clinic, which was developed as part of a pre-existing agreement with Sensely. Mayo Clinic will also become a shareholder of the newly integrated company and hold a seat on the Board of Directors as an observer.

MTIP, a leading Swiss-based growth equity firm and long-standing partner of Mediktor, has reaffirmed its confidence in the company’s vision and direction. As a member of the Mediktor Board of Directors, MTIP has communicated its unwavering financial and strategic support of the company's acquisition of Sensely and its overall growth strategy.

At the same time, Aliath Bioventures, a venture capital firm that has been supporting Mediktor since 2018, also played a significant role in facilitating this acquisition. Aliath remains deeply committed to supporting Mediktor’s strategic growth, strengthening its market leadership, and long-term success.

“Mediktor and Sensely represent the perfect synergy between AI-based symptom assessment and empathy-driven virtual assistance that puts patients at the center,” said Adam Odessky, Sensely's Co-Founder and CEO. “The combination of these two organizations provides customers with a strong, comprehensive suite of technology services that are proven to increase efficiency and reduce overhead costs for institutions while offering unparalleled personalized engagement services to patients and insurance members. We’re excited to share Mediktor’s vision for becoming a leading player in an evolving and competitive digital healthcare environment.”

Mediktor plans to integrate Sensely’s current staff and management team into the new organization, where Mr. Odessky will take on the role of Chief Product Officer, bringing his vast experience and leadership to the team.