Continuous secure chat ensures broadening of screen care - #BHHMembersInitiatives
Home News Continuous secure chat ensures broadening of screen care - #BHHMembersInitiatives

Continuous secure chat ensures broadening of screen care - #BHHMembersInitiatives

MAY 10, 2023 BHH News

Keeping healthcare affordable has led to an enormous digitization drive in the healthcare sector. Hospitals, clinics and other healthcare providers have started using the possibilities offered by digital healthcare providers massively. During the pandemic, screen care has ensured that care can continue online. Due to rising costs, it now also appears to be the answer to keeping healthcare affordable.

BHH member Webcamconsult, a digital healthcare platform, sees an increase in the needs of practitioners and healthcare consumers. The specialist in screen care adds the possibility to chat and app to the care communication platform at any time of the day. Patients who require long-term care in particular feel the need to easily consult their practitioner via chat. Telephone contact and contact online (video consultations) are already widely used in healthcare. In addition to these digital means of communication, a continuous secure chat option has now been added by Webcamconsult.

Due to the increase in healthcare costs, many healthcare organizations are looking for (digital) options to reduce costs. Rising healthcare costs and an overburdened healthcare market There will be one increase of healthcare costs expected to be 6,3% in 2022 compared to 2021.

The forecasting model of care and welfare shows that the shortage of care workers will increase from 49 thousand in 2022 to approximately 117 thousand people in 2030. VGZ indicates in their policy that e-health plays an important role in keeping healthcare affordable and available. Also CZ and other health insurers indicate that they want to apply more digital care. Suppliers to the healthcare market play a major role in keeping good healthcare affordable by offering support services and resources. Bert van Gerwen, CEO of Webcamconsult: “We have been developing digital healthcare since 2013. Due to the changing healthcare landscape in recent years, e-health has gained enormous momentum.

Compare this to the early days of e-commerce. Now that we are also outgrowing the infancy in the healthcare IT sector, we see that the applications are developing at lightning speed on the basis of experience and demand from the market. For example, our relations indicated a need for a simple continuous chat function, which has now been developed and implemented. Healthcare must be and remain affordable and accessible to healthcare consumers. But systems must also meet the wishes of practitioners, otherwise they will not be used.

A system can be extremely complex in the background, but the patient and the healthcare provider at the front should not notice this.” Digital care full replacement of physical care? According to CTO and co-founder of Webcamconsult Milan Tjioe, who also works as a dermatologist at Bravis Hospital, has developed digital care at lightning speed. Tjioe quotes: “The healthcare sector is a fairly traditional sector in which the implementation of digital healthcare did not go very quickly. Until Covid.

After that, that mindset completely changed. You only see that patients, doctors, but also the suppliers of the applications need time to fully embrace it. GPs, for example, hardly use screen care. We implement a continuous chat option because it is useful to be able to communicate with each other via text before, during or after a video consultation." He also adds this example, "an assistant can ask a few questions in advance or point out something afterwards to the patient that he or she forgot to ask. Departments determine individually who has what rights in handling these online conversations.

Our goal is to make e-health so accessible that it can compete with physical care.

A physical examination will remain physical for the time being, but follow-up appointments or an exploratory meeting can often be handled digitally. Blended care is a bit of a buzzword at the moment, but it is also the reality that is now playing out in healthcare.” Client app introduction In the further development of the Webcamconsult platform also releases a client app. The patient can use the continuous chat function for this. The design of the app takes less digitally skilled clients into account, so that digital care is accessible to a broad target group. Learn more about it HERE.

January 29, 2025 BHH News
The Terrassa Health Consortium joins Barcelona Health Hub
The agreement was signed through the Fundació Joan Costa Roma (FJCR), an entity that promotes, develops, coordinates, manages and disseminates research and innovation activities carried out at the CST.
Read more
January 23, 2025 BHH News
Germans Trias i Pujol University Hospital, Germans Trias i Pujol Research Institute, and Digital Health Hub collaborate to boost innovation transfer in the healthcare sector
The agreement aims to benefit from the synergies between the three entities to create a solid collaboration framework.
Read more
January 14, 2025 BHH News
Join Spain’s AI Sandbox Initiative
The sandbox underscores Spain's commitment to becoming a leader in AI innovation, offering its ecosystem the tools and resources needed to address key societal and economic challenges responsibly.
Read more
January 09, 2025 BHH News
Future4Care & BHH partner up to drive digital health innovation from Paris, Berlin and Barcelona
This alliance marks a significant step forward in advancing healthcare systems, fostering collaboration between Paris, Berlin and Barcelona.
Read more
January 03, 2025 BHH News
Join the next donor marathon and help save lives!
This collaborative effort aims to strengthen blood reserves and raise awareness about the critical need for regular blood donations.
Read more
December 19, 2024 BHH News
#BHHInterview with Barcelona Activa
Barcelona Health Hub got together with Sara Díaz of BHH partner Barcelona Activa! BHH's Eva Rosell seized the opportunity to ask about their work.
Read more
December 05, 2024 BHH News
The Impact4kids Acceleration Programme has launched
If you are working on disruptive technological solutions this is your opportunity to gain expert guidance and access to a global network of innovators, researchers, and mentors.
Read more
December 04, 2024 BHH News
Barcelona Health Hub explores innovation with Més Sant Pau Office
Barcelona Health Hub recently had the pleasure of connecting with BHH member Hospital de la Santa Creu i Sant Pau.
Read more
November 27, 2024 BHH News
Madrid Health Hub opens its doors in January 2025!
Madrid Health Hub's mission is to promote innovation in digital health and its transfer to hospitals.
Read more
November 25, 2024 BHH News
Docline's virtual hospital achieves a 30% cost reduction in the insurance industry
Barcelona Health Hub had the pleasure to meet up with Omar Najid, CEO & Founder of Docline.
Read more